Get Ready! Card management upgrades are coming your way on 10/9/2024.

Your mobile banking experience will now be enhanced with new card management and spend tracking features.  Please be aware that you will not be able to access the card management features starting the evening of 10/8/2024 until the mobile app has updated.  This should only take a few hours but may take up to 24 hours.

When accessing the mobile app on or after 10/9/2024, the app may need a few minutes to update.  Next, simply tap “Cards” or “My Cards” within the mobile app to see all the new features, enable alerts and manage you existing controls.  Please be aware due to the update you may have to agree to the Terms and Conditions before continuing.

If you were using our Card Boss app, please delete it on or after 10/9/2024 as it will no longer be used.

 

 

Notice of Changes to our External Transfers Service*

In an effort to improve your online and mobile banking experience, we will be adding a new external transfer service to our product offerings on 10/10/2024. In preparation for this change, we will be discontinuing the external transfer service within Bill Pay as of 10/09/2024.

What you need to know:

  •  As of 10/09/2024, external transfers will no longer be available within Bill Pay and you will no longer be able to transfer funds to or from external accounts using the transfer feature within Bill Pay
  • External transfers created on 10/09/2024 until 5 p.m. CST will be processed. No new transactions will be processed after 5 p.m. CST on 10/09/2024
  • We recommend canceling recurring or future-dated transfers that are scheduled for delivery after 10/09/2024. No recurring or future-dated transfers will be processed after 10/09/2024
  • Transfers initiated before 5 p.m. CST on 10/09/2024 will be processed
  • To review your transfers history, you will need to review your bank statement
  • As of 10/10/2024, external transfers will be available within online and mobile banking.

 

We appreciate your business. For questions and/or concerns, please contact our member service representatives at (888)353-0490 or at memberserv@swofcu.com.

*External Transfer Service is referring to transfers between your account with the credit union and an account that you are on at another financial institution.

 

Beneficial Owner Information to Financial Crimes Enforcement Network (FinCEN) 

Beginning on January 1, 2024, many corporations, limited liability companies and other entities created in or registered to do business in the United States will have to report information about their beneficial owner(s) information (BOI)—the individuals who ultimately own or control the company. Companies will be able to begin reporting beneficial ownership information to FinCEN at that time. FinCEN will continue to provide guidance on how to submit beneficial ownership information. For more information visit FinCen's BOI Webpage